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Digital Research: The New Normal
The outbreak of Covid-19 has made companies and brands globally uncertain about the future. This uncertainty has brought a surge…
Predictive Analysis The Need Of The Hour
Consumers have more choice now more than ever before. They are no longer confined to whatever their local store has…
Personalisation In CX
A gradual unlock process of states in all the countries post-COVID is occurring and the holiday season approaching retail’s busiest…
Market Research
Covid-19 surely did bring the whole world to a standstill and every business right now is struggling to survive. Many…
How To Make A Performance Appraisal Survey?
It is very rightly said by some of the most eminent personalities in the corporate world: “The greatest asset of…
Financial Impact Of Employee Experience
The term ‘employee experience’ is drawing attention from all around the world. Everyone is driving their focus towards employee experience…
12 Customer Experience Trends To Look Out For In 2021
Intro: 2020 was a year where businesses grappled with major disruption as the world was forced into isolation. The Covid-19…
Sentiment Analysis: Understanding Your Digital Audience
Sentiment analysis – otherwise known as opinion mining – is a much-discussed about but often misunderstood term. In essence, it…
The Need Of Patient Experience In 2020
Healthcare organizations have faced a lot of challenges in the past few months. Be it the outburst of COVID-19, transformation…