Survey2Connect Blogs

Customer Experience has become the top priority for brands and businesses all around the globe. It can be seen in the increased investment in customer experience and extra focus on providing impeccable customer experience alongside a great product. But at the heart of the amazing customer experience lies our customer experience heroes, who through their […]

Customer Engagement refers to the engagement or positive enthusiasm a brand can build amongst its customers. They are your biggest ambassador and one of the greatest assets. An engaged customer not only drives business forward but also promotes your business as a word-of-mouth advertiser. Not only will they actively go out of their way to […]

I had recently lost my phone in a cab. Although I had no hopes of finding it anytime soon (statistically it’s more probable that you would not find your lost mobile phone), I called the customer service of the cab company. Not only did the customer service executive help me get the information about the […]