Survey2Connect and Fakhroo Information Technology Services announce their strategic partnership to help provide customer experience solutions
Survey2Connect’s Strategic Partnership With Fakhroo Information Technology Services
Survey2Connect and Fakhroo Information Technology Services announce their strategic partnership to help provide customer experience solutions to companies and brands…
customer journey mapping is a process of identifying the journey of the customer alongside the experiences & how customers interact with you
Customer Journey Mapping: Creating An Impeccable Customer Experience
Back when the first explorers left Europe to explore the Indian subcontinent in the 15th century, they didn’t have a…
Having a peer review system is important if you wish to have a 360-performance review and the best way you can achieve the goal is by integrating a 360-degree feedback system.
Empowering Your Employees With 360-Degree Feedback: Advantages & Challenges
Feedback is an integral part of every employee’s management. However, the usual way the companies take is to ask managers…
To adhere to local norms of data privacy and protection in European Union, Survey2Connect has now become GDPR compliant
Survey2Connect is GDPR Compliant
By now we are sure you have heard of GDPR or General Data Protection Regulation as more and more companies…
Quality Check's integral part of every industry. Yet there are not many brands that can say they have active Quality check system
Survey2Connect’s Quality Check Feature Is Live Now
Quality Check is an integral part of every industry, for every product. Yet when we talk of Surveys, there are…
This is where Quality Check for survey response data plays a crucial part. Ensuring that your data silos are properly analyzed by a quality check system, you make sure that the data on which you make plans is reliable and reflective of the actual mood of customers.
The Need For Quality Check For Survey Response Data
Surveys are a goldmine ready to be mined but what if the gold you extract is not gold? Survey Response…
What allows some brands to have such a loyal fan base? The answer to this question lies in customer loyalty programs
Can You Measure Customer Loyalty?
When you go to buy a new phone, do you tend to buy the same brand or go for a…
Join Survey2Connect webinar on Surviving is not enough, win with CX in 2021
Join Survey2Connect’s Webinar on Surviving Is Not Enough, Win With CX In 2021
Customer Experience has been a prime focus for businesses and ever since the pandemic halted the business and forced them…
Employee Experience(EX) matters just as much as your CX. Yet, ask brands about their Employee experience strategies and most of them would come empty-handed
What Is Employee Experience & Why Is It Important in 2021?
Employee Experience in 2021 Employee Experience(EX) matters just as much as your CX. Yet, ask brands about their Employee experience…
In this highly competitive time, Customer Experience or CX has gained a lot of attention from businesses all over the world.
10 Ways To Improve Customer Experience For Your Business
In this highly competitive time, Customer Experience or CX has gained a lot of attention from businesses all over the…